Privacy policy

Last updated: 07/12/2024

This Privacy Policy explains how invup (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access or use our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our Services.

1. Information We Collect

Personal Information: We may collect information that identifies you as an individual (“Personal Information”), such as your name, email address, billing address, phone number, and payment details when you create an account, sign up for our newsletter, request a demo, or make a purchase.

Usage Information: We may automatically collect certain information about your interaction with our Services. This may include your IP address, device type, browser type, operating system, the pages or features you access, the date and time of your visits, and other diagnostic data to help us improve and maintain our Services.

Cookies and Similar Technologies: We use cookies, beacons, and similar tracking technologies to enhance your experience. These tools help us remember your preferences, understand how you interact with our Services, and provide features tailored to you. You can typically choose to set your browser to refuse cookies or notify you when a cookie is being sent. However, if you refuse cookies, some parts of our Services may not function properly.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and Improving Our Services: To operate, maintain, and improve our Services, develop new features, process transactions, and manage your account.

Communicating with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you. You may opt-out of receiving promotional messages at any time.

Customer Support: To respond to your inquiries, troubleshoot problems, and provide customer support.

Analytics and Performance: To understand how users engage with our Services, monitor usage, and enhance overall performance.

Legal Compliance and Security: To comply with applicable laws and regulations, enforce our Terms of Service, prevent fraud, and ensure the security of our Services and users.

3. How We Share Your Information

We may share your information with:

Service Providers: We may engage trusted third-party companies or individuals to perform certain functions on our behalf (e.g., payment processing, data analysis, email delivery, hosting, and customer support). These providers have access to your Personal Information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information when required by law, subpoena, or if we reasonably believe that disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent: We may share your Personal Information for other purposes when you give us explicit permission to do so.

4. Data Retention

We retain your Personal Information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your Personal Information, we will securely delete or anonymize it.

5. Data Security

We take the security of your Personal Information seriously. We implement commercially reasonable measures to protect your data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.

6. Your Choices and Rights

Opt-Out of Marketing Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly.

Access, Update, or Delete Your Information: You may access, correct, or request the deletion of your Personal Information at any time by contacting us. We will make reasonable efforts to respond to your request promptly, subject to applicable laws.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any site you visit.

8. Children’s Privacy

Our Services are not directed toward individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will take steps to delete it as required by applicable law.

9. International Data Transfers

If you are accessing our Services from outside the country in which we operate, your information may be transferred to and stored in a country with different data protection standards than your own. By using our Services, you consent to the transfer of your Personal Information as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our Services after any modifications indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your Personal Information, please contact us at:

Email: support@invup.me

Address:
4789 Yonge Street, Suite 805
Toronto Ontario, M2N 0G3
Canada